Essentials of Communication: Communication Effectiveness

Course Code: REL-ALL-0-ECCE

Hours: 1

Type: Online Course

Content Expiration Date: 9/30/2026

Learning Objectives:
Discover your communication style and how it may help or hinder your conversations.
Recognize the communication patterns of others and become better at adapting to others’ communication styles.

Outline:

Section 1: Introduction

About This Course

Learning Objectives

Section 2: Communication Styles

Meet Andrea

Understanding Communication Styles

Communication Pace: Fast vs. Moderate

Pros and Cons

Communication Orientation: Task vs. People

Review

Summary

Section 3: Adapting to Other People’s Communication Styles

Andrea’s Team

Assessing Your Team’s Communication Styles

Section 4: Conclusion

Summary

Course Contributor

References

Congratulations!

Expert Reviewer: David A. Winter, MBA, SPHR, SHRM-SP

​​​​​​​Mr. Winter received an MBA from the University of Richmond and a BA in Psychology from the University of Virginia. He is certified as a Senior Professional in Human Resources by the Human Resources Certification Institute and as a Senior Certified Professional by the Society for Human Resource Management. Mr. Winter has served as an HR executive in a variety of business settings and has more than 30 years of experience as a human resources practitioner. He is currently the president of an HR consulting firm focused on HR strategy and leadership, organizational and individual development, coaching, and training.  Disclosure: David A. Winter, MBA, SPHR, SHRM-SP has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.

Target Audience:
The target audience for this course is: Introductory level Human Resource Professional; in the following settings: All Healthcare Settings.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.

To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.