Guidelines for Documentation in IDD

Course Code: REL-IDD-OADSP-GDIDD

Hours: 0.75

Type: Online Course

Content Expiration Date: 9/30/2026

Learning Objectives:
Explain the value of documentation in IDD services.
Identify the components of quality documentation.
Distinguish a good documentation sample from a poor documentation sample.

Outline:
Section 1: Introduction

About This Course

Learning Objectives

Section 2: The Importance of Documentation

Collin’s Emergency

What is Documentation?

Why Is Documentation Important?

Types of Documentation

Service Plan Tracking

Health Monitoring

Communication Tracking

Communication Log

Incidents and Accidents

Making Time for Documentation

Review

Summary

Section 3: Guidelines for Effective Documentation

Meet Claude

Effective Documentation

Legible

Timely

Clear and Accurate

Objective and Respectful

Correcting Mistakes

Writing Incident Reports

Objective Reports

Putting it All Together

Review

Summary

Section 4: Conclusion

Summary

Course Contributors

Congratulations!

Staff Writer: Katy Kunst, MBA, QIDP

Katy Kunst received her Bachelor of Arts in Psychology from the University of North Carolina at Chapel Hill, and her Master of Business Administration from Elon University. She has 15 years of experience serving people with intellectual and developmental disabilities and their supporters, including roles as direct support professional, program director, and training facilitator. She has created and facilitated training on topics including non-violent crisis interventions, person-centered planning, cultural competence, quality service delivery, regulatory compliance, and a variety of topics related to IDD services. Disclosure: Katy Kunst, MBA, QIDP has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.

Instructor: Molly Shaw, MBA

Ms. Shaw is the Director of Adult Education for the Ohio Alliance of Direct Support Professionals. She received her Bachelor of Arts with majors in Public Affairs, Economics, Business, and International Business from Muskingum University, and her Master of Business Administration from Ashland University. While in graduate school she was introduced to the field and found her true calling to serve. During her 18 years of experience supporting people with intellectual and developmental disabilities, she has held roles as a direct support professional, case manager, community services director with a county board of developmental disability, and a project manager for the Ohio Department of Developmental Disabilities. She resides in northeast Ohio with her husband and 4 children and enjoys spending her free time in the great out-of-doors.

Disclosure: Molly Shaw, MBA has no Relevant Financial or Non-Financial Relationship with ineligible companies to disclose.

Target Audience:
The target audience for this course is: Direct Support Professionals; in the following settings: Intellectual Developmental Disabilities.

Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.

Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.

Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.