Course Code: REL-ACU-0-MEP
Hours: 2
Type: Online Course
Content Expiration Date: 12/31/2024
Learning Objectives:
Identify definitions related to patient safety, medical errors, and adverse events.
Discuss risk factors, prevention strategies, and populations most vulnerable to medical errors.
Describe the root cause analysis process for medical errors.
List factors that contribute to the five most misdiagnosed medical conditions.
Outline:
Section 1: Introduction
About This Course
Learning Objectives
Section 2: Medical Errors: Current State, Terminology, and Classifications
The Modern Patient Safety Movement
Terminology
A Framework for Classifying Errors
Review
Summary
Section 3: Contributing Factors to Medical Errors
Small Departures from the Standard of Care
Normalization of Deviance
Unwarranted Variations
Healthcare Complexity
Standardization and High-Reliability Organizations
Clinical Decision Support Tools
Clinical Pathways
Review
Summary
Section 4: Root Cause Analysis
Goals of Root Cause Analysis
The RCA Team
Leadership’s Role in RCA
Event Review Process
Trigger Questions
Actions to Prevent Harm
Review
Summary
Section 5: High Frequency and High Severity Medical Errors
Falls
Suicide
Leadership and Safety Culture
Inadequate Hand-off Communication
Medication Errors
Review
Summary
Section 6: Medical Errors and Vulnerable Populations
Older Adults
Limited Health Literacy and Limited English Proficiency
Children
Review
Summary
Section 7: Diagnostic Errors
Impact of Diagnostic Errors
Complexities in Diagnosis
Patient Harm and Diagnoses
Clinical Reasoning
Cognitive Biases and Debiasing Strategies
Types of Cognitive Biases
Zebra
Review
Summary
Section 8: Common Misdiagnosed Medical Conditions
Cancer
Vascular Conditions
Infections
Timely Response to Complications During Surgery and Post-Operatively
Review
Summary
Section 9: Conclusion
Course Summary
Course Contributors
Resources
References
Subject Matter Expert: Rebecca Smallwood, MBA, RN
Rebecca Smallwood, MBA, RN, has experience across multiple healthcare settings including: rural and urban acute care hospitals, public health, ambulatory surgery, higher education, and commercial healthcare learning organizations. Her roles have included: medical/surgical, ED, and OR Staff and Charge Nurse; Director of School Health Services/School Nurse; Public Health Epidemiology and Bioterrorism Preparedness Specialist; Infection Control Practitioner; Quality Management Specialist; Organizational Development Specialist and Educator. Prior to joining Relias as an acute care SME Writer in 2017 and Curriculum Designer in 2021, she provided consultation to Swank Healthcare and was the Director of Education Services for Health.edu, a division of Texas Tech University Health Sciences Center. Rebecca earned a diploma in nursing from Methodist Hospital School of Nursing in Lubbock, Texas in 1989 and an MBA from Wayland Baptist University in 2010 with an emphasis in healthcare administration.
Instructor: Cathryn Ayers, RN
Cathryn Ayers, RN, MSN has nearly 10 years of critical care experience. She was active in multiple committees to improve patient safety, executed staff education activities, and managed the new graduate orientation program for those entering intensive care units. Cathryn obtained a license for massage and bodywork therapy in 2012 and graduated from the University of North Carolina at Greensboro in 2016 with a Master of Science in Nursing Education. She has provided telephonic case management services and developed program materials to facilitate positive outcomes for people with rare conditions across the United States. Cathryn has a passion for teaching and helping others to be their best.
Target Audience:
The target audience for this course is: Nurses; Physician Assistants; Physicians; in the following settings: Acute Care Facility.
Relias Learning will be transparent in disclosing if any commercial support, sponsorship or co-providership is present prior to the learner completing the course.
Relias Learning has a grievance policy in place to facilitate reports of dissatisfaction. Relias Learning will make every effort to resolve each grievance in a mutually satisfactory manner. In order to report a complaint or grievance please contact Relias Learning at support@reliaslearning.com.
All courses offered by Relias Learning, LLC are developed from a foundation of diversity, inclusiveness, and a multicultural perspective. Knowledge, values and awareness related to cultural competency are infused throughout the course content.
To earn continuing education credit for this course you must achieve a passing score of 80% on the post-test and complete the course evaluation.
Course Delivery Method and Format
Asynchronous Distance Learning with interactivity which includes quizzes with questions/answers, and posttests.